April 2017 Dealer Newsletter | RouteOne

April 2017 Dealer Newsletter

Through this month's Dealer Newsletter, we will share with you RouteOne's upcoming compliance webinar on Dealer Security, provide mobile security tips, and more! Plus, we have new updates from our 17.4 release, a helpful Digital Retail tip, and details on RouteOne's complimentary eBook on online lead generation!

2017 Security Update: Establishing a Dealer Information Security Program


On Wednesday, April 26 at 1 PM ET, RouteOne will be hosting a complimentary webinar that is focused on showing you the current cybersecurity environment, how to better protect your dealership from costly data breaches, and how to establish a dealership information security program.

This webinar is beneficial for any role at the dealership, such as: General Managers, F&I Managers, RouteOne Dealership System Administrators, and Compliance Managers!

Digital Retail is Redefining How Business is Generated

Looking for new opportunities to capture customer data?

There are many ways dealers can capture customer credit application information, but RouteOne’s Digital Retail Services redefines how your business is generated! RouteOne’s Digital Retail Services captures data either from an online lead form, online credit application, a microsite, or from a mobile application directly within your store. It allows customers to complete a credit application on their own or guided by you with the easy-to-use app loaded on a tablet!

Also, many compliance management features can be built right in your online application including Credit Score Disclosure Notices, your Privacy Policy, and run identity verification checks required by the Red Flags Rule. Credit application information and eSignatures are captured and presented directly within the process, which connects straight to the RouteOne system! Click here to learn more.

We continuously work to improve your experience with us
During the 17.4 release, RouteOne has made several system enhancements to the Digital Retail Suite, and credit application system, now allowing you to offer bi-lingual capabilities and a more customizable digital retail experience to match your dealership’s preferences! For details on the system enhancements made, please refer to the Release Notes in the News/Info tab.

Finance Sources Now Supporting

GM Financial now supports the Spot Buy feature for eContracting!
To learn more about this feature, or to enroll for eContracting with GM Financial, please contact your RouteOne Business Manager or join a live RouteOne Training session next week! Click here to register.

INTRUST Bank and 75+ other finance sources are now supporting the RouteOne Payoff Quote feature!

Get Your Copy of Our Digital Retail eBook!

Consumers anticipate much more out of dealerships than what they used to - expecting maximum efficiency during the financing process, to be engaged the entire time, and yet a seamless process.

Dealerships that utilize the right tools to stay efficient, engage consumers, and operate seamlessly increase their chances of gaining more leads, and increased sales. To help you better understand what today’s consumers look for in a dealership, what your dealership can change to convert online shoppers, and for tips to bring a wow-factor into your showroom, download RouteOne’s ‘5 Tips to Engage Online Shoppers to Drive More Sales’ eBook.

If you have any questions or would like support building your Digital Retail strategy, please contact your RouteOne Business Development Manager for assistance.

Don’t Assume Your Mobile Devices Are Secure

Avoiding an Attack on Your Dealership

In recent years, the global marketplace has seen an exponential increase in the number of smartphones and mobile devices in use. These devices are quickly becoming critical for staying connected - not only within our personal lives, but for conducting business outside the traditional walls of the dealership. It is important that these devices are secured properly to ensure the privacy and integrity of the data being accessed. Learn about the five tips you can do to secure mobile devices in this recent article, Mobile Device Security.

System Tip Of The Month

With RouteOne’s Digital Retail Suite, you have access to detailed customer and website analytics on your online credit application.

Detailed analytic reports are accessible in the reports tab of RouteOne in the Digital Retail Analytics report. For details on the Digital Retail Services analytics and reports available in the Analytics quick start guide in the News/info tab.

In The News

Paperless Processes Make Compliance a Benefit Instead of a Burden
Dan Doman, RouteOne’s Chief Legal and Privacy Officer, provides a few automation and implementation tactics for managing compliance in a recent Dealer Marketing Magazine article, “Paperless Processes Make Compliance a Benefit Instead of a Burden.” Read more.

The Road Ahead for F&I and Compliance
Amanda George, RouteOne’s VP of Strategy, provides insight within the F&I office in a recent Dealer Marketing Magazine interview, “The Road Ahead for F&I and Compliance.” Read more.

eContracting Grows, Has Hurdles To Clear
RouteOne’s Chief Strategy Officer, provides insight on how eContracting has increased adoption by dealers and finance sources! The concept of switching can be a challenging, however most dealers immediately see the benefits of eContracting, in this recent Automotive News article. Read more.