The RouteOne platform offers a variety of tools that help streamline the workflow of the vehicle finance process for finance sources and dealers. Although RouteOne’s suite of solutions works together to help drive efficiency, the complimentary Text Messaging feature continues to stand out with finance sources throughout the process. If you do not yet support this complimentary feature within RouteOne, consider checking out the reasons finance sources count on it in list of benefits below.
Thousands of identities get stolen from unsecure databases. Hackers are becoming more creative with ways to access data. Is your dealership’s data secure? When your dealership has the responsibility to protect the identities of thousands of customers, your data can never be secure enough.
MacAfee Labs, a respected information security and ant-virus organization, just issued their 2016 Threat Predictions Report. Some of the emerging or increasing computer threats identified are:
In ‘Part 1’ of the Adverse Action Notice Guide for Dealerships, dealers were able to gain a better understanding of the cost of non-compliance and importance of complying with the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA). In ‘Part 2’ of this four part guide, you will be able to gain a better understanding of the Adverse Action Notice itself and what should be included in each notice.
With the complex laws the Equal Credit Opportunity Act (ECOA) and the Fair Credit Reporting Act require around Adverse Action, managing and understanding what actions must be taken to comply with the adverse action requirements can be difficult for dealerships. Not only can it be difficult to manage, but not managing it correctly can be quite costly! To help your dealership gain a better understanding around adverse action and other compliance tasks, take a look at RouteOne’s four part Adverse Action Notice Guide for Dealerships.
Due in large part to numerous technological advances, many of which were displayed at this year’s NADA Convention, there have never been more opportunities for your dealership to present and sell add-on products to your customers. Whether in the showroom, on the lot, or even on a mobile device in the comfort of a customer’s family room, your dealership has the opportunity to present and sell add-on products to your customers at any time, in any place, and on any device. This opportunity does not, however, eliminate your responsibility to provide a compliant sales process.
eContracting, once a concept of the future, is now present in dealerships throughout the country. Widespread adoption by dealers and increased finance source participation is driving change to the contracting process. eContracting benefits all parties involved, bringing cost savings and increased efficiency to dealers, speeding the funding process for finance sources, and increasing customer satisfaction by putting them in their new car quicker.
When the opportunity to be F&I Manager is available, it can tempting to make a quick decision to accept the appealing new position. However, for Marv Eleazer, a seasoned F&I Director, it didn’t take him long to discover that the new job required a lot more skill and talent than he had imagined. Looking back at when he first started, he would have really benefited from a mentor, saving him from bad habits, wasted time and money.
No longer is your desking tool used simply to calculate payment choices for customers. It should be a part of the customer’s vehicle buying experience, a workflow tool, and a negotiation tool! Whether you’re a newbie to the product or a seasoned veteran looking to enhance your consumer’s experience, be sure you consider these features in a desking tool: