RouteOne is offering dealers FREE training on the new Compliance Dashboard functionality within RouteOne. We are offering daily webinars through Thursday, 2/23. Register today!
RouteOne Compliance Dashboard Webinar (2:00 p.m. EST)
The RouteOne Customer Support Team will lead the trainings on 2/28, 3/1, 3/6, 3/8, 3/13, 3/15, and 3/20. The RouteOne team will help you:
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Establish an understanding of actions that may be taken in the RouteOne Compliance Tab
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Set up system preferences in the RouteOne system
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Complete an action within the system in regards to:
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Identity Verification
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OFAC
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Risk-Based Pricing Rule – Credit Score Disclosure Notices
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Dodd-Frank Adverse Action Notices
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Run Compliance Reports within RouteOne
To reserve your spot, please visit www.routeone.com/DashboardTraining.
Questions? Contact RouteOne Customer Support at 866.933.0663 or customersupport@routeone.com.
The internet has revolutionized the way we conduct business. While the evolution of technology has provided us with immeasurable value, it also comes at great risk. As an industry-leading online provider of credit application and other supporting F&I tools, we share your deep commitment to security, and to safeguarding the critical customer information with which we have been entrusted. As such, we’ve taken great care to build a secure system to provide you the peace of mind you need to conduct your business.
Here are a few of our recommendations for simple steps you may take NOW to help secure your customer information:
1 - Run anti-virus / anti-malware software to protect your dealership systems, and update these protections regularly on applicable networks and machines (including desktops, laptops, tablets, and servers.)
2 - Only utilize ‘trusted’ equipment. Do not login from home or any location where malware protection is not being utilized.
3 - Never share your password or user accounts with others, and avoid writing your password down or placing it where others can see it.
4 - Keep confidential customer and employee data inside locked metal cabinets that are not easily accessible by the public.
5 - Eliminate unauthorized access to confidential data by conducting an ‘exit checklist’ for departing employees, including terminating access to RouteOne and all other dealership systems.
We hope that you’re able to implement some or all of these best practices to better protect your dealership.
At RouteOne, we understand the importance of a fully operational computer. Every dealership knows the importance of having their customers return for routine maintenance on their vehicles in order to achieve maximum road performance. The same principles apply to your computer. RouteOne offers several regular computer maintenance tips that can increase the speed of your computer, protect your personal data, and optimize your RouteOne experience. To maximize the use of your computer not only for general tasks but usage of the RouteOne platform, we suggest the following steps:
Clean up disk errors. Utilizing your computers 'clean up disk' programs on a regular basis helps identify disk errors caused by crashes and power outages. Running clean up disk programs also promotes speedy performance.
Practice regular removal of temporary internet files. Temporary internet files attach themselves to your web pages as you surf, slowing your navigation speed.
Defrag your hard drive. This consolidates your computer files, making your computer faster. As you use your computer, certain files are constantly being used and broken down to speed up performance, but over time this process can slow your computer down. Think of your computer files as library books that are constantly being placed out of order, making them harder to find when you're looking for them. "Defragging" your computer places those files back in their proper order, making your computer more efficient when looking for files. It is recommended that users run the defragmentation program at least once a week.
Limit the history within your internet browser to one or two days. Also, avoid saving encrypted web pages. Encrypted web pages remember your user name and password upon your next visit. Configure your settings so that your browser does not save your personal log-in information.
Remove spyware and protect your computer from viruses. Surfing the web can cause unwanted spyware and malware programs to collect your personal information, resulting in potential compromises of your data. Removing viruses and other malware can help keep your computer free of threats and also help it run more efficiently.
Free up disk space. Removing and deleting larger unnecessary programs will help make your computer run smoothly.
Upgrading your Web Browser is also very important. Web browser upgrading is discussed at greater length in a separate video titled "Tips for increasing your web browser speed."
Following these tips will help make your computer faster and more efficient, not only in your day to day activities but also when using the RouteOne platform.
Additional information on cleaning up your computer is readily available and can be found on-line using a general search inquiry on any search engine. For internal networking questions please contact your internal IT administrator.
Thank you for your business!
By Ariel Pugliese
Prior to joining RouteOne, I worked in the captive finance industry as a dealer credit analyst, also as a retail credit buyer and then as a sales representative. As a result, I understand the importance of establishing productive relationships with your dealership’s finance source partners.
Currently RouteOne is integrated with more than 550 finance sources, with nearly 100 more in the pipeline. A great number of these finance sources serve dealerships in my territory, which includes Illinois and the southern portion of Wisconsin. However, we always want to hear from our dealers about finance sources that may not yet be integrated to our platform. Call those finance sources and encourage them to be where their dealers are – RouteOne! Or contact RouteOne Customer Support as well, at 866.933.0663 or customersupport@routeone.com. We’ll do our part to get them engaged, but your feedback really helps to expedite the process.
For a complete list of our integrated finance sources, click here.
Ariel is the Chicago/Milwaukee Business Development Manager for RouteOne. His territory includes Illinois and southern Wisconsin. He can be reached at 248.890.2430 or apugliese@routeone.com.
We all know that consumer credit plays a critical role in the auto sales business. Running a credit report as soon as possible on potential customers allows you to quickly assess the type of financing you will need to obtain for the customer, saving you time and energy later on.
We also know that the credit application and credit reports go hand in hand – that’s why RouteOne offers you the ability to run a bureau directly from within the credit application on our platform. You can enter the bureau information first, before starting the app, and that information will pre-populate a credit application for that consumer, eliminating duplicate entry and increasing your selling time. Or, enter the app first and then run the report – the credit report request will be automatically populated with the customer data. It’s a win-win!
Additionally, when you run bureaus within RouteOne, credit score disclosure and/or adverse action notices will be pre-populated with that customer data – saving you valuable time and eliminating the risk for errors.
And imagine this – you meet a customer on the lot but sense he’s not yet committed to sitting down and running numbers, much less purchasing a vehicle. No problem! You can pull reports through your mobile devices such as the Android, iPhone, and iPad. Collect that customer’s information and run their credit report in the palm of your hand – no need for office time or lengthy paperwork – more time saved!
It doesn’t matter, either, which bureaus you are affiliated with - you can access virtually any credit bureau source through RouteOne by obtaining dealership account credentials, or codes, from your credit bureau service provider. You can then enter the codes into RouteOne and begin running bureaus immediately!
When you run bureaus through RouteOne, you can process and store the reports AND applications within the same system, which is not only efficient – it’s smart. We’re integrated with ADPs Credit Check and other resellers. We also provide access to the three credit reporting agencies – Equifax, Experian, and TransUnion. And credit reports are stored for 60 days within RouteOne – even longer if you’re a subscriber to our electronic document storage tool, SecureDocOne.
Get started today. Visit our website to learn more here, or contact the RouteOne Customer Support team at 866.933.0663 for more information. Thank you for your business!