Have you recently upgraded your browser to Internet Explorer (IE) 9? Have you noticed that some web pages look differently since your upgrade? This may be caused by a compatibility issue with your browser. Some websites that were designed for an earlier version of Internet Explorer may look differently in IE9.
Turning on the ‘Compatibility View’ may help correct these pages. If you have experienced issues with misplaced or condensed tabs, try using the Compatibility View, which will display the website you are viewing as if you were using a version of IE prior to IE9. To turn on Compatibility View, click the small blue ‘broken page’ icon in the navigation toolbar:
If a webpage does not open or appear to load correctly check for pop-ups interfering with the page. You may also want try to close and reopen the browser.
If you have not already downloaded IE9 you can by visiting www.microsoft.com/IE9 .
You may also try viewing the webpage in another browser, like Safari, or Chrome
RouteOne currently supports several browser and browser versions. If you find you are having browser issues with RouteOne, call the Help Desk at 866.768.8301.
Download IE9 here: www.microsoft.com/IE9.
At RouteOne, we understand the importance of a fully operational computer. Every dealership knows the importance of having their customers return for routine maintenance on their vehicles in order to achieve maximum road performance. The same principles apply to your computer. RouteOne offers several regular computer maintenance tips that can increase the speed of your computer, protect your personal data, and optimize your RouteOne experience. To maximize the use of your computer not only for general tasks but usage of the RouteOne platform, we suggest the following steps:
Clean up disk errors. Utilizing your computers 'clean up disk' programs on a regular basis helps identify disk errors caused by crashes and power outages. Running clean up disk programs also promotes speedy performance.
Practice regular removal of temporary internet files. Temporary internet files attach themselves to your web pages as you surf, slowing your navigation speed.
Defrag your hard drive. This consolidates your computer files, making your computer faster. As you use your computer, certain files are constantly being used and broken down to speed up performance, but over time this process can slow your computer down. Think of your computer files as library books that are constantly being placed out of order, making them harder to find when you're looking for them. "Defragging" your computer places those files back in their proper order, making your computer more efficient when looking for files. It is recommended that users run the defragmentation program at least once a week.
Limit the history within your internet browser to one or two days. Also, avoid saving encrypted web pages. Encrypted web pages remember your user name and password upon your next visit. Configure your settings so that your browser does not save your personal log-in information.
Remove spyware and protect your computer from viruses. Surfing the web can cause unwanted spyware and malware programs to collect your personal information, resulting in potential compromises of your data. Removing viruses and other malware can help keep your computer free of threats and also help it run more efficiently.
Free up disk space. Removing and deleting larger unnecessary programs will help make your computer run smoothly.
Upgrading your Web Browser is also very important. Web browser upgrading is discussed at greater length in a separate video titled "Tips for increasing your web browser speed."
Following these tips will help make your computer faster and more efficient, not only in your day to day activities but also when using the RouteOne platform.
Additional information on cleaning up your computer is readily available and can be found on-line using a general search inquiry on any search engine. For internal networking questions please contact your internal IT administrator.
Thank you for your business!